By - floor5

2017 – 2021 : Metallo Belgium N.V.

Metallo Belgium N.V. is a world-leading recycling company that valorises complex non-ferrous materials by returning metals back into the value chain.

I was hired to fulfill the roles of Senior Systems Engineer and IT Service Delivery Manager.


  • IAM : Identity and Access Management
  • Alignment of Employee Records and IT User Entities
  • Plan, build & move secondary data center
  • Standardization / simplification of IT Desktop Infrastructure
  • ITIL implementation & Service desk optimization

IT Service Management

  • Implementation of ITIL to a suitable level
  • Optimizing the use of existing tools & CRM
  • Managing service desk operations
  • hardware lifecycle management
  • Directly reporting to CIO


  • Implementation and maintenance of Composable Infrastructure through VMware on HPe Synergy + HPe StoreVirtual VSA
  • Design, budgetting and planning for a brand-new on premise data center
  • Design, implementation and maintenance of a remote VMware infrastructure (Spain)
  • Coordination of different external parties to solve global performance issues
  • Coordination and follow-up of Windows 10 roll-out while keeping track of possible optimizations for the future
  • MS Exchange 2016 upgrade
  • Migration of physical and older virtualized machines running on IBM BladeCenter to HPe Synergy