2017 – 2021 : Metallo Belgium N.V.

Metallo Belgium N.V. is a world-leading recycling company that valorises complex non-ferrous materials by returning metals back into the value chain.

I was hired to fulfill the roles of Senior Systems Engineer and IT Service Delivery Manager.

Projects

• IAM : Identity and Access Management
• Alignment of Employee Records and IT User Entities
• Plan, build & move secondary data center
• Standardization / simplification of IT Desktop Infrastructure
• ITIL implementation & Service desk optimization

IT Service Management

• Implementation of ITIL to a suitable level
• Optimizing the use of existing tools & CRM
• Managing service desk operations
• hardware lifecycle management
• Directly reporting to CIO

Infrastructure

• Implementation and maintenance of Composable Infrastructure through VMware on HPe Synergy + HPe StoreVirtual VSA
• Design, budgetting and planning for a brand-new on premise data center
• Design, implementation and maintenance of a remote VMware infrastructure (Spain)
• Coordination of different external parties to solve global performance issues
• Coordination and follow-up of Windows 10 roll-out while keeping track of possible optimizations for the future
• MS Exchange 2016 upgrade
• Migration of physical and older virtualized machines running on IBM BladeCenter to HPe Synergy